Geekway LLC Refund and Return Policy

When you purchase a product or service from Geekway LLC, we collect personal information such as your name, address, phone number, and email address as part of the buying process.
When you browse our website, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.
Email Marketing: With your permission, we may occasionally send you updates about our business, new products, and special offers.

Refund, Return, and Exchange Requests

To request a refund, return, or exchange for an order placed with Geekway LLC, please contact us by email at contact@geekway.us.
Please include:

  • Your order number
  • The reason for your request

This information will help us process your request faster.
We will review your request within 2 business days and notify you of the outcome via email.

Policy Details

  • Requests for refunds, returns, or exchanges are accepted within 30 days from the date of purchase.
  • Geekway LLC may grant extensions for certain special cases or products, at our sole discretion.
  • You may cancel your order on the same day it was placed if it has not yet been shipped or delivered. If the order has already been shipped or delivered, cancellation is not possible.

Some products may have special return conditions outlined in the product description or terms (“Product Terms”).
In case of any conflict between this Refund Policy and the Product Terms, this Refund Policy will apply.

Refund Timelines

  • Payments made via Credit/Debit Card will be refunded within 3 business days.
  • Payments made via Wire Transfer or Check will be refunded within 7 business days.
    (Please note: Any transfer fees will be the responsibility of the customer.)

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